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Consulting Service Center

N***    Time: 2021-06-07     From:
Q: I received a voicemail about my order. I believe there is something wrong with my mailing address. Do you no longer ship to PO Boxes?
A:Dear Nikita, We have to tell you that UPS needs the physical shipping address to deliver the order smoothly. So would you please offer a physical shipping address? Thank you.
S***    Time: 2021-06-03     From:
Q: I need to order glasses but it’s not allowing me to put in certain numbers from my prescription
A:Dear Sadina Williams, Could you please send us a copy of your original prescription to our email address: cs@glasseslit.com? Then we will read it for you. Thank you.
D***    Time: 2021-05-25     From:
Q: I want to change my email address and password
A:Dear Danielle Richardson, Please register with a new email address on our website and then contact us to add all orders to the new account. Thank you.
N***    Time: 2021-05-03     From:
Q: Hello, I've order prescription sunglasses in the past from you guys, but I'm no sure how to do so now. What do I need to select to make them sunglasses? Thanks!
A:Dear Natacha French, You can choose tint, photochromic or polarzied lenses to make it as prescription sunglasses. For any question, please contact us.
J***    Time: 2021-04-15     From:
Q: PayPal has all my I formation totally incorrect ! Due this, it looks as if my order of glasses has not been submitted, but according to my Cc the $ has been taken out! Please help me
A:Dear Judy Vicha , We have received your order and it is in process. We have sent you a copy of order to your email address. Please check it. For any question, please contact us. Thank you.
If you have any questions about our products and service, please leave a message. Our customer service members will answer your questions as soon as possible. Before you ask the questions, we suggest you make sure your email address is correct. Our customer service staffs are very happy to answer every question you will ask no matter what kinds of complaints and suggestions you give for we take customers as our gods.