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N***    Time: 2021-05-03     From:98.225.53.8
Q: Hello, I've order prescription sunglasses in the past from you guys, but I'm no sure how to do so now. What do I need to select to make them sunglasses? Thanks!
A:Dear Natacha French, You can choose tint, photochromic or polarzied lenses to make it as prescription sunglasses. For any question, please contact us.
J***    Time: 2021-04-15     From:216.66.74.22
Q: PayPal has all my I formation totally incorrect ! Due this, it looks as if my order of glasses has not been submitted, but according to my Cc the $ has been taken out! Please help me
A:Dear Judy Vicha , We have received your order and it is in process. We have sent you a copy of order to your email address. Please check it. For any question, please contact us. Thank you.
B***    Time: 2021-04-14     From:204.29.209.2
Q: Hello, I was wondering how long it usually takes during the manufacturing portion? I didn’t see an estimated time and I ordered about two weeks ago. Thank you
A:Dear Bryanne Hamilton, We would like to tell you that the order is on the way from our lab in China to USA. When it is in USA, you will get the tracking number. Your patience will be appreciated.
J***    Time: 2021-04-10     From:107.77.216.6
Q: How long does it takes
A:Dear Janira, We would like to tell you that the order is on the way from our lab in China to USA. When it is in USA, you will get the tracking number. Your patience will be appreciated.
M***    Time: 2021-04-07     From:107.77.195.73
Q: How do I use my buy get one free coupon? It’s not working
A:Dear Melissa Hasty, We would like to tell you that sale items can not work with coupon code. Your understanding will be appreciated.
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If you have any questions about our products and service, please leave a message. Our customer service members will answer your questions as soon as possible. Before you ask the questions, we suggest you make sure your email address is correct. Our customer service staffs are very happy to answer every question you will ask no matter what kinds of complaints and suggestions you give for we take customers as our gods.
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